Sales management encompasses a group of applications that automates the data entry process of customer orders and keeps track of the status of orders.
It involves order entry, order tracing and status reporting, pricing, invoicing, etc. It also provides a basic functionality for lead tracking, customer information, quote processing, pricing & rebates, etc.
How to compare ERP software on sales management? Simple. Compare ERP software on the following sales management criteria:
- On-line Sales Management Requirements
- Reporting and Interfacing requirements
- Available-to-Promise (ATP)
- Pricing and Discounting
- Customer Service and Returned Goods Handling
- Customer Relationship Management (CRM) and E-commerce Requirements
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