Wednesday, June 17, 2009

Enterprise Resource Planning (ERP) for Services

What Is ERP for Services?

Enterprise resource planning (ERP) for services software groups all traditional company management functions (finance, sales, project management, service delivery, human resources, etc.) into a coherent, integrated system. ERP for services thus refers to a central system that includes the back office and industry-specific functionality, such as service delivery, resource management, project management, project portfolio management, time management, and expense management for service organizations providing billable services to their clients.
ERP for Services Business Drivers and Benefits

* streamline project decisions across the entire organization
* prioritize all projects in the organization’s pipeline
* consolidate project and operations data
* synchronize activities within departments (such as human resources or finance) with the needs and output from project or service delivery teams
* synchronize order entry, quote processing, and reporting
* allocate resources effectively for client projects
* automate the complete service cycle, bridging project information with back-office operations
* obtain a complete view of the entire project pipeline for all stakeholders

ERP for Services Risks

Selecting an ERP for services application that is a poor fit for your organization can have severe operational consequences, including

* incapacity to manage project portfolios enterprise-wide
* failure to meet governmental compliance standards
* inability to monitor and control processes

Why Use the ERP for Services Evaluation Center?

* Review the ERP applications that will ensure your projects are driven by available competencies and resources (as opposed to misallocation of capital).
* Evaluate which ERP for services applications will provide you with the ability to deliver higher quality services.
* Compare the ERP for services systems that allow you to align client projects with business strategy.

1 comment:

  1. Great post. You know we all think about this very topic.
    erp services offer solution for different industries like manufacturing, pharmaceuticals, construction, fleet management, printing & packaging industries.it also provide Operational efficiency htat addresses every aspect of your business
    Thanks for sharing such a nice blog...

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